We deliver Australia wide and can also arrange delivery to New Zealand.
For countries outside these area's, we can arrange delivery to a shipping port or delivery center where it can then be transferred to ship or plane for its ongoing journey to be organized by customers or the shipping companies in the destination countries.
We arrange delivery to leave the same day or next day after payment is received. Delivery times vary with our standard delivery time 2-4 days for Metro Areas and 3-6 days for remote areas (depending on how remote). Any delays to this and we will contact you or follow up with an email for an update.
Yes we can normally provide tracking details and will email you these after delivery is booked in. If you don't receive them please contact us and we will provide them or let you know if it's not possible for some reason.
For Metro Areas we provide FREE delivery* on all 'standard' orders.
For remote areas we cover $75 delivery fee. For anything above see below:
For areas which are very remote or where delivery companies are quoting us a price above $75 inc GST we may need to contact you to discuss an additional delivery charge of the amount above $75 inc GST. Where possible we will try and pick this up, but Australia is a large country and its not always possible.
It depends on whether we ship direct from our warehouse or use the manufacturers warehouse to deliver from. We decide this based on your delivery location.
For SuperFax, Uchida & Martin Yale brands we delivery from Brisbane, QLD or Melbourne, VIC. For IDEAL from Kings Park, NSW. For Ledah from Melbourne.
For countries outside Australia we can arrange delivery to a shipping port or delivery center where it can then be transferred to a ship or plane for it's ongoing journey to be organized by customers or the shipping companies in the destination countries.